The water heater tank leaked and had to be replaced when it was only 6 years and 3 months old. Its maintenance free combustion air intake system means there are no filters to clean and replace. Rheem you are not a fair company. I am overall very unhappy with Rheem's quality but I doubt if any other brand is any better. Our home is still being repaired.
A premium grade anode rod provides long lasting tank protection. Replacing it after 3 months of wasted time and cold water. Well two days later and the same problem again. After 37 minutes on hold I was told that a licensed Rheem professional would contact me within 24 hours to schedule a time when he could come verify the leak for himself. That was done on Monday. They are not even interested in picking up their piece of junk back to investigate further the quality escape.
In the standard water heater category, Rheem offers gas and electric models with some coming in a high-efficiency version as well. To determinethe water temperature, turn on a hot waterfaucet and place a thermometer in thewater stream. I then sent that in and resubmitted the form to Rheem after also reaching out to the billing department by email. Home Depot has said they will replace or give store credit which would be acceptable, but we will see if that follows through. I thought Rheem was a reputable company but no longer. Yes, parts on a four year old 12-year parts warrantied water heater are obsolete.
Seems like it would be the right thing for Rheem to do. Their Managers are not responsive. They do not necessarily represent the opinions of FurnaceCompare. I will encourage others to buy another brand - especially Rental Managers and landlords who can't afford this type of hassle. It did not arrive the next day. Called back to set appointment to install, said they had no one in our area to service product.
This is my 3rd water heater. It had rusted through the bottom and was flooding for days. I used the sharkbite braided supply lines to make the connection from the water heater to the house water lines. A premium grade anode rod provides long lasting tank protection. They all leaked from inside to outside.
I would not buy another Rheem water heater. These heaters are extremely expensive. The plumber confirmed that other models have more issues. Ultimately, they decided that the problem must be with the Thermostat. When does the tax credit expire? Unfortunately no one has the part in town and there are no service technicians for the Saint Paul Minnesota area. We contacted the contractor and Home Depot and they both said to contact Rheem.
Called Rheem, who had me test it and concluded it was a bad gas valve. I even flushed the tank Reliance within the first 4 months of living there and was shocked with all the sediment that came out, clogged up our drain hose multiple times my guess the anode rod had been eaten up for the last few years. Review the charts on the following pages first and you may not need to call for service. We bought a 40 gallon Rheem hot water heater from Home Depot. Now day 2 of no water heater and no call.
Rheem has more large tankless heaters than many other manufacturers, but it also can sell you a small unit if that is what you prefer. We are on our second Rheem hot water tank and sick of complaining to our plumber about the lack of hot water. I also added on the Econet sensor allowing me to further save some energy and monitor for future leaks. No power electricity is needed to produce a spark. But they miss sending me the blower and I lose one more day. We called Rheem on Sat.
The first on leaked after 2 months. Its maintenance free combustion air intake system means there are no filters to clean and replace. I called them and they sent a horrible service tech out to my house who could not fix it. I have a beautiful soaker tub in our en suite and have never used it due to the fact that we have minimal hot water. Then my property manager cleaned the blower and it worked again for 15 months. It is leaking profusely from the bottom, damaging a wall and custom wood cabinetry in my kitchen. The first unit that I installed, had a bad gas sensor, while it was provided in two days that unit only worked for several hours before another problem cropped up.
I keep getting the same model and brand because they are replaced for free. Then started going out during shower. High-efficiency water heaters, furnaces, boilers, heat pumps, central air conditioners, building insulation, windows, roofs, biomass stoves, and circulating fans used in qualifying gas furnaces. The technician left before it was filled. I called the company that did the repair and asked them to please send me a copy of the back of the check once it cleared their bank so I could get reimbursed.